Emblem Flow Hakone

The location is fantastic, absolutely perfect for walking around to sights and for arrival/departure to other destinations. The staff were absolutely wonderful, everyone was friendly and helpful. The room was big and the hotel in general is well curated. Breakfast was lovely, and they accommodated for my dietary requirement without issues. The onsen area was clean and easy to use. We were able to easily leave luggage before check-in and after checking out which made our stay easier.

Exactly at the station, very convenient. Big and beautiful room, fully equipped. Nice onsen (kimono and towels provided for it). Available washing machine and drier for a fair price. Extremely clean. Breakfast fair enough. You also have the option to have dinner at their restaurant (we did not visit any other restaurant in the area so we cannot say whether it was more or less expensive, better or worse than other options. It was simply enough and very comfortable option after a long day).

This hostel was a great place to stay for two nights. Right by Gora station which made it easy to get to and easy to reach popular attractions in the area. The restaurant on site was great and even had vegan/vegetarian options which was a huge relief as there wasn't too many other options around.

The staff were very attentive and kind at all hours :) The rooms were very clean and spacious compared to Tokyo. I was worried that the onsen would get full but there was always space when I checked in the evenings. On my last night, I had the onsen to myself which was a special experience that people pay a premium for elsewhere. This accommodation is very close to Gora Station, which makes it easy to get to from Tokyo and allows easy transport to Lake Ashi. Also the free shuttle bus for the Pola Museum is right outside the accommodation, and there are many parks/museums within a 10-15 minute walking distance.

Staff were so friendly, obliging and eager to please. It was my birthday while there and every staff member wished me a happy birthday which made it very special! The room had plenty of space and it was lovely to have beautiful scenery out the window with a wonderful sunrise. Access is so easy by train, a little challenging by bus - we made the mistake of arriving by bus and needed to walk up the many many stairs in the rain only to laugh at how easy the train would have been. Train it was on leaving! It’s great spot to start the whole Hakone day pass with the cable cart right there at the train station. Lots of eateries to choose from. And the onsen was just divine with a special touch to receive a complimentary electrolyte drink afterwards. They were happy to store our luggage for our last day while we made the most of exploring the area. Breakfast was a great buffet style with with plenty of options for various taste buds! Nothing was a problem.