Emblem Flow Hakone

The location is fantastic, absolutely perfect for walking around to sights and for arrival/departure to other destinations. The staff were absolutely wonderful, everyone was friendly and helpful. The room was big and the hotel in general is well curated. Breakfast was lovely, and they accommodated for my dietary requirement without issues. The onsen area was clean and easy to use. We were able to easily leave luggage before check-in and after checking out which made our stay easier.

Exactly at the station, very convenient. Big and beautiful room, fully equipped. Nice onsen (kimono and towels provided for it). Available washing machine and drier for a fair price. Extremely clean. Breakfast fair enough. You also have the option to have dinner at their restaurant (we did not visit any other restaurant in the area so we cannot say whether it was more or less expensive, better or worse than other options. It was simply enough and very comfortable option after a long day).

This hostel was a great place to stay for two nights. Right by Gora station which made it easy to get to and easy to reach popular attractions in the area. The restaurant on site was great and even had vegan/vegetarian options which was a huge relief as there wasn't too many other options around.

The staff were very attentive and kind at all hours :) The rooms were very clean and spacious compared to Tokyo. I was worried that the onsen would get full but there was always space when I checked in the evenings. On my last night, I had the onsen to myself which was a special experience that people pay a premium for elsewhere. This accommodation is very close to Gora Station, which makes it easy to get to from Tokyo and allows easy transport to Lake Ashi. Also the free shuttle bus for the Pola Museum is right outside the accommodation, and there are many parks/museums within a 10-15 minute walking distance.

First, the location is ideal - literally across the street from the train station. Second, the staff was extremely friendly and welcoming and the hotel was very clean, modern with a minimalist yet warm feel. We stayed in the family suite with 5 beds including 2 bunk beds and the room was VERY spacious with a long table and comfy seating. But the real gem here is the restaurant - the prix fixe dinner was so beautifully prepared with many local ingredients (it was so pretty we had to take pictures of it!) and so delicious. It was a large amount of food and all very fresh. They were extremely accommodating and conscientious of my daughter’s multiple food allergies and her alternatives looked and tasted as high quality as ours. The breakfast was also hearty and a fusion of Eastern and Western style. My whole family of 5 loved it! We wished we could’ve stayed longer!