The rooms are very modern and the bed is comfortable. The bathroom is a good size, and the onsen is decent sized too. The stafff were also so nice and helpful. Great customer service.
Jenny
december 2023
The location is fantastic, absolutely perfect for walking around to sights and for arrival/departure to other destinations. The staff were absolutely wonderful, everyone was friendly and helpful. The room was big and the hotel in general is well curated. Breakfast was lovely, and they accommodated for my dietary requirement without issues. The onsen area was clean and easy to use. We were able to easily leave luggage before check-in and after checking out which made our stay easier.
Adeline
april 2024
Fantastic hotel, perfectly placed next to Gora Station. Comfortable, clean room with lots of facilities. Don't miss trying the breakfast and the set meal in the evening, they were delicious. Staff are really helpful and friendly. A wonderful place to visit with so much to see and do in the area, suggest getting the Hakone Pass for travel on trains, buses, cable car, pirate ship and discounts or free entry in places like Gora Park and Hakone Open Air museum.
Brenda
juni 2024
Exactly at the station, very convenient. Big and beautiful room, fully equipped. Nice onsen (kimono and towels provided for it). Available washing machine and drier for a fair price. Extremely clean. Breakfast fair enough. You also have the option to have dinner at their restaurant (we did not visit any other restaurant in the area so we cannot say whether it was more or less expensive, better or worse than other options. It was simply enough and very comfortable option after a long day).
Janne
augustus 2023
One of the best locations you can stay if visiting Hakone as it's right beside the cable car to get you up the mountain. The Yunessun Onsen complex free shuttle bus also goes from directly across the road(great for kids and adults who want to try a non nude Onsen)Hotel is modern and minimalist in design. Good restaurant on site, breakfast is satisfying. Staff friendly and helpful. Room was expensive relative to the rest of Japan but good value for Hakone.
Margaret
augustus 2023
Located directly next to Gora station after a beautiful train ride up the mountains, this place was an incredible value for the cost. A couple of restaurants nearby and walking distance to the Hakone Open Air Museum. The hostel itself is very modern and the staff spoke English well. The onsen was very nice. Staff is more than happy to hold your luggage before and after check-in/check-out so that you don't need to worry about going there too late or leaving early.
Axel
februari 2025
This hostel was a great place to stay for two nights. Right by Gora station which made it easy to get to and easy to reach popular attractions in the area. The restaurant on site was great and even had vegan/vegetarian options which was a huge relief as there wasn't too many other options around.
Sarah
oktober 2023
Room was excellent, location great and staff exceptional, great to see young professionals who are dedicated to customer satisfaction. Food was exquisite and very accommodating for a vegan and people with allergies, we ate at the restaurant every day. Wifi excellent
Andrew
november 2023
Spacious room, friendly staff, on-site onsen (tattoo friendly), next to train station but surprisingly quiet. Pyjamas and special small ones for the toddler provided. Free icy poles and soda in lobby. Room has free amenities like soap, shampoo, conditioner, cotton set and toobrushes. Mini bar is reasonably priced. Restaurant onsite closed Monday and Tuesday. But the pot a feu soup was really delicious
Krystelle
februari 2025
The staff were very attentive and kind at all hours :) The rooms were very clean and spacious compared to Tokyo. I was worried that the onsen would get full but there was always space when I checked in the evenings. On my last night, I had the onsen to myself which was a special experience that people pay a premium for elsewhere. This accommodation is very close to Gora Station, which makes it easy to get to from Tokyo and allows easy transport to Lake Ashi. Also the free shuttle bus for the Pola Museum is right outside the accommodation, and there are many parks/museums within a 10-15 minute walking distance.
Olivia
juni 2024